H(c)·artel, Charmine E. J (contributor); … - 2009
groups, organizations and in different cultural contexts. In this 5th volume of Research on Emotion in Organizations, a … of emotional self-management strategies employees use in managing emotion work and how the work context affects these … -- Emotional deviance and organizational discipline : a study of emotions in grievance arbitration / Wilfred J. Zerbe -- Emotion …