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Innovation in service ecosystems : breaking, making, and maintaining institutionalized rules of resource integration
Koskela-Huotari, Kaisa; Edvardsson, Bo; Jonas, Julia M.; … - In: Journal of business research : JBR 69 (2016) 8, pp. 2964-2971
Persistent link: https://www.econbiz.de/10011507869
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How platforms foster service innovations
Edvardsson, Bo; Tronvoll, Bård - In: Organizational dynamics : a quarterly review of … 49 (2020) 3, pp. 1-8
Persistent link: https://www.econbiz.de/10012290787
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Determinants of services co-creation with business customers
Jouny-Rivier, Elodie; Reynoso, Javier; Edvardsson, Bo - In: The journal of services marketing 31 (2017) 2, pp. 85-103
Persistent link: https://www.econbiz.de/10011654583
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Capabilities for data-driven service innovation
Schymanietz, Martin - 2020
Persistent link: https://www.econbiz.de/10012261709