Willcocks, Leslie (ed.); Oshri, Ilan (ed.); … - 2024
Chapter 1 The Outsourcing Pivot: Advances and Challenges -- Part I Governing Traditional Outsourcing Services … Resolution in Business Services Outsourcing -- Part II Advancing Sourcing Performance -- Chapter 6 Managing Tensions in Globally … Distributed Work -- Chapter 7 On Dissatisfaction with Offshore-Outsourcing: Is Backsourcing the Right Response? -- Chapter 8 …
