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~accessRights:"restricted"
~person:"O'Cass, Aron"
~subject:"Service industry"
~subject:"USA"
~subject:"Unternehmenserfolg"
~type_genre:"Article in journal"
~type_genre:"Fallstudie"
~type_genre:"Statistik"
~type_genre:"Textbook"
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Service industry
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Dienstleistungssektor
4
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2
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2
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O'Cass, Aron
Witell, Lars
10
Gustafsson, Anders
9
Huang, Ming-Hui
9
Edvardsson, Bo
7
Dhir, Sanjay
6
Gebauer, Heiko
6
Kowalkowski, Christian
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6
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5
Finsterwalder, Jörg
5
Fu, Na
5
Gong, Taeshik
5
Rayburn, Steven W.
5
Williams, Colin C.
5
Wirtz, Jochen
5
Wünderlich, Nancy V.
5
Zhao, Xiande
5
Altinay, Levent
4
Bosak, Janine
4
Bowen, David E.
4
Burton, Jamie
4
Casidy, Riza
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Chi, Nai-Wen
4
Di Berardino, Claudio
4
Findlay, Christopher Charles
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Gallouj, Fai͏̈z
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Gomes, Giancarlo
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Jaakkola, Elina
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Kanbach, Dominik K.
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4
Kristensson, Per
4
Le Nguyen Hau
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Liu, Yi
4
Luu Trong Tuan
4
McColl-Kennedy, Janet R.
4
McFadden, Kathleen L.
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Industrial marketing management : the international journal for industrial and high-tech firms
3
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
4
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1
An exploratory study into managing value creation in tourism service firms : understanding value creation phases at the intersection of the tourism service firm and their customers
O'Cass, Aron
;
Sok, Phyra
- In:
Tourism management : research, policies, practice
51
(
2015
),
pp. 186-200
Persistent link: https://www.econbiz.de/10011414944
Saved in:
2
Do professional service firms benefit from customer and supplier collaborations in competitive, turbulent environments?
Heirati, Nima
;
O'Cass, Aron
;
Schoefer, Klaus
;
Siahtiri, Vida
- In:
Industrial marketing management : the international …
55
(
2016
),
pp. 50-58
Persistent link: https://www.econbiz.de/10011503610
Saved in:
3
Unlocking solution provision competence in knowledge-intensive business service firms
Siahtiri, Vida
;
Heirati, Nima
;
O'Cass, Aron
- In:
Industrial marketing management : the international …
87
(
2020
),
pp. 117-127
Persistent link: https://www.econbiz.de/10012285139
Saved in:
4
Special issue on critical issues in industrial and business-to-business services
O'Cass, Aron
;
Wetzels, Martin
- In:
Industrial marketing management : the international …
78
(
2019
),
pp. 1-5
Persistent link: https://www.econbiz.de/10012026074
Saved in:
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