Troshani, Indrit; Sharif, Mohd Hisham Mohd; Davidson, Robyn - In: Journal of Organizational and End User Computing (JOEUC) 28 (2016) 3, pp. 82-103
Limited attention has been directed towards understanding the impact of social media in the public sector, particularly in local government organisations. Although social media offer substantial benefits and opportunities to local government, research into the impact of social media remains...