Jaca, Carmen; Viles, Elisabeth; Mateo, Ricardo; Santos, … - In: The TQM Journal 24 (2012) 2, pp. 142-154
Basque Country and Navarre (Spain) regarding the relevance of these factors to their improvement programmes. Design …/methodology/approach – In total, 15 elements have been considered to be key issues for the sustainability of CI programmes. Semi … factors for the sustainability of continuous improvement systems. Furthermore, it examines the mechanisms or indicators which …