Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~accessRights:"restricted"
~subject:"Online-Marketing"
~subject:"Service quality"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Online servicescapes, trust, a...
Similar by person
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Online-Marketing
Service quality
Consumer behaviour
9
Konsumentenverhalten
9
HF Commerce
7
Coronavirus
4
Customer satisfaction
4
Dienstleistungsqualität
4
Kundenzufriedenheit
4
Online retailing
4
Online-Handel
4
Tourism
4
Tourismus
4
Beziehungsmarketing
3
Einzelhandel
3
Personality psychology
3
Persönlichkeitspsychologie
3
Relationship marketing
3
Retail trade
3
Tourism industry
3
Tourismuswirtschaft
3
Arbeitsverhalten
2
Brand management
2
Business ethics
2
Confidence
2
Corporate Social Responsibility
2
Corporate social responsibility
2
E-commerce
2
Electronic Commerce
2
Environmental consciousness
2
Ethics
2
Ethik
2
Gastgewerbe
2
Gastronomie
2
Holiday behaviour
2
Hospitality industry
2
Internet marketing
2
Markenführung
2
Restaurant industry
2
Social Web
2
more ...
less ...
Online availability
All
Undetermined
Type of publication
All
Article
5
Type of publication (narrower categories)
All
Article in journal
5
Aufsatz in Zeitschrift
5
Language
All
English
5
Author
All
Harris, Lloyd C.
5
Chaouali, Walid
1
El-Manstrly, Dahlia
1
Fisk, Raymond P.
1
Haider, Kamran
1
Hammami, Samiha Mjahed
1
He, Hongwei
1
Istanbulluoglu, Doga
1
Pressey, Andrew D.
1
Sysalova, Hana
1
Veríssimo, José Manuel Cristóvão
1
Wang, Weiyue
1
Woodside, Arch G.
1
more ...
less ...
Published in...
All
European journal of marketing
1
Journal of marketing management : MM
1
Journal of retailing and consumer services
1
Journal of service management
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Source
All
ECONIS (ZBW)
5
Showing
1
-
5
of
5
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Brand identity and online self-customisation usefulness perception
He, Hongwei
;
Harris, Lloyd C.
;
Wang, Weiyue
;
Haider, Kamran
- In:
Journal of marketing management : MM
32
(
2016
)
13/14
,
pp. 1308-1332
Persistent link: https://www.econbiz.de/10011585855
Saved in:
2
Exposing Pinocchio customers : investigating exaggerated service stories
Harris, Lloyd C.
;
Fisk, Raymond P.
;
Sysalova, Hana
- In:
Journal of service management
27
(
2016
)
2
,
pp. 63-90
Persistent link: https://www.econbiz.de/10011564667
Saved in:
3
Forms of falsified online reviews : the good, the bad, and the downright ugly
Istanbulluoglu, Doga
;
Harris, Lloyd C.
- In:
European journal of marketing
58
(
2024
)
2
,
pp. 497-518
Persistent link: https://www.econbiz.de/10014482693
Saved in:
4
Customers who misbehave : identifying restaurant guests "acting out" via asymmetric case models
Chaouali, Walid
;
Hammami, Samiha Mjahed
;
Veríssimo, …
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-15
Persistent link: https://www.econbiz.de/10013209631
Saved in:
5
When we practice to deceive : service worker manipulation and (mis)behavior on cruise ships
Pressey, Andrew D.
;
Harris, Lloyd C.
- In:
Journal of travel research : a quarterly publication of …
63
(
2024
)
2
,
pp. 447-465
Persistent link: https://www.econbiz.de/10014582248
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
