Is financial literacy a substitute or complement for financial advice? In this paper we analyze the decision by consumers to seek financial advice in the form of credit counseling concerning their credit and debt. Credit counseling is an important component of the consumer credit sector for...

1. In search of (access to) justice for vulnerable consumers \ Christine Riefa and Séverine Saintier -- 2. Economic theory and consumer vulnerability: Exploring an uneasy relationship \ Christine Riefa and Harriet Gamper -- 3. A Universal Perspective on vulnerability: International Definitions...