Alalwan, Jaffar Ahmad; Weistroffer, Heinz Roland - In: Journal of Enterprise Information Management 25 (2012) 5, pp. 441-461
Purpose – The purpose of this paper is to provide a comprehensive literature review of enterprise content management (ECM) research, a conceptual framework of areas of concern regarding ECM, and an agenda for future ECM research, based on the review and conceptual framework....