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Purpose: This article presents the multi-state stress-strength reliability computation of a component having three states namely, working, deteriorating and failed state. Design/methodology/approach: The probabilistic approach is used to obtain the reliability expression by considering the...
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The failure rate of TQM interventions exceeds 75 per cent. Contends that it is missteps in the implementation of TQM – and other associated change efforts such as process re‐engineering – that undermine the likelihood that the intervention will contribute in a significant and lasting way...
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