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1
Kundenberatung im persönlichen Verkauf : Ein problemlösungsorientierter Ansatz für den stationären
Einzelhandel
Stiller, Michael
-
2006
Persistent link: https://www.econbiz.de/10013515589
Saved in:
2
How salespersons induce trust between consumers and retailers : the case of French well-being stores
Abbes, Molka
;
Goudey, Alain
- In:
International journal of retail & distribution management
43
(
2015
)
12
,
pp. 1104-1125
Persistent link: https://www.econbiz.de/10011431946
Saved in:
3
The effect of age, gender and education level on customer evaluations of retail furniture store atmospheric attributes
Yildirim, Kemal
;
Cagatay, Kubulay
;
Hidayetoğlu, Mehmet …
- In:
International journal of retail & distribution management
43
(
2015
)
8
,
pp. 712-726
Persistent link: https://www.econbiz.de/10011443496
Saved in:
4
Longitudinal analysis versus cross-sectional analysis in assessing the factors influencing shoppers' impulse purchase behavior : do the store ambience and salesperson interactions...
Katakam, Bharath Shashanka
;
Bhukya, Ramulu
; …
- In:
Journal of retailing and consumer services
61
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012581927
Saved in:
5
Acquiring customers through online marketplaces? : the effect of marketplace sales on sales in a retailer's own channels
Maier, Erik
;
Wieringa, Jaap E.
- In:
International journal of research in marketing : IJRM ; …
38
(
2021
)
2
,
pp. 311-328
Persistent link: https://www.econbiz.de/10012591033
Saved in:
6
Guiding when the consumer is in control : the moderating effect of adaptive selling on the purchase intention of the multichannel consumer
Rippé, Cindy B.
;
Weisfeld-Spolter, Suri
;
Yurova, Yuliya
; …
- In:
The journal of consumer marketing
33
(
2016
)
6
,
pp. 469-478
Persistent link: https://www.econbiz.de/10011629363
Saved in:
7
Small retailer's new product acceptance in emerging market : a grounded theory approach
Shaikh, Ateeque
;
Gandhi, Aradhana
- In:
Asia Pacific journal of marketing and logistics
28
(
2016
)
3
,
pp. 547-564
Persistent link: https://www.econbiz.de/10011585253
Saved in:
8
The role of delight in driving repurchase intentions
Meyer, Tracy
;
Barnes, Donald C.
;
Friend, Scott B.
- In:
The journal of personal selling & sales management : JPSSM
37
(
2017
)
1
,
pp. 61-71
Persistent link: https://www.econbiz.de/10011690136
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9
How uncivil customers corrode the relationship between frontline employees and retailers
Gaucher, Benoît
;
Chebat, Jean-Charles
- In:
Journal of retailing and consumer services
46
(
2019
),
pp. 1-10
Persistent link: https://www.econbiz.de/10011980754
Saved in:
10
Driving in-role and extra-role brand performance among retail frontline
salespeople
: antecedents and the moderating role of customer orientation
Hughes, Douglas E.
;
Richards, Keith A.
;
Calantone, Roger J.
- In:
Journal of retailing
95
(
2019
)
2
,
pp. 130-143
Persistent link: https://www.econbiz.de/10012102968
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