Yap, Ching Seng; Ong, Mor Yang; Ahmad, Rizal - In: International Journal of E-Business Research (IJEBR) 13 (2017) 3, pp. 33-52
This case study aims to investigate buyers' post-purchase behavior on feedback ratings. From the data collected from eBay, the statistical analysis shows that the average time length that buyers post their feedback after auctions completion is 15.5 days. New sellers and experienced sellers have...