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Psychological contract and the hotel franchising relationship

El-sayed, K.; Tang, CH; Jones, E. - In: Inventi impact: international trade (2015) 4, pp. 223-232

Persistent link: https://www.econbiz.de/10011456074

Exploring industry priorities regarding customer satisfaction and implications for event evaluation

Jaimangal-Jones, Dewi; Fry, Jonathan; Haven-Tang, Claire - In: International Journal of Event and Festival Management 9 (2018) 1, pp. 51-66

Purpose: The purpose of this paper is to explore the priorities of event organisers (EOs) and venue managers (VM) in terms of evaluation criteria and avenues for advancing the development and implementation of banks of questions regarding customer satisfaction evaluation....

Persistent link: https://www.econbiz.de/10012069647

An organizational learning model for crisis management in tourism and hospitality

Fisher, Ron; Francis, Mark; Tang, CH - In: Organizational learning in tourism and hospitality …, (pp. 91-105). 2022

Persistent link: https://www.econbiz.de/10012821514

Using the Perceptual Experience Laboratory (PEL) to simulate tourism environments for hedonic wellbeing

Baldwin, Joe; Tang, CH; Gill, Steve; Morgan, Nigel; … - In: Information technology & tourism 23 (2021) 1, pp. 45-67

Persistent link: https://www.econbiz.de/10012545110

Voices of isolation and marginalisation : an investigation into the PhD experience in tourism studies

Bettinson, Emma; Tang, CH - In: The international journal of management education 19 (2021) 3, pp. 1-11

Persistent link: https://www.econbiz.de/10013184806

Online communication in Spanish destination marketing organizations : the view of practitioners

Fernández-Cavia, José; Marchiori, Elena; Tang, CH; … - In: Journal of vacation marketing : an international journal 23 (2017) 3, pp. 264-273

Persistent link: https://www.econbiz.de/10011773066

Implementing Lean Six Sigma into curriculum design and delivery : a case study in higher education

Thomas, Andrew; Antony, Jiju; Tang, CH; Francis, Mark; … - In: The international journal of productivity and … 66 (2017) 5, pp. 577-597

Persistent link: https://www.econbiz.de/10011741096

Implementing Lean Six Sigma into curriculum design and delivery – a case study in higher education

Thomas, Andrew; Antony, Jiju; Haven-Tang, Claire; … - In: International Journal of Productivity and Performance … 66 (2017) 5, pp. 577-597

Purpose The purpose of this paper is to propose the development and adoption of a Lean Six Sigma Framework (LSSF) that attempts to create a more balanced and integrated approach between Lean and Six Sigma and one that is capable of achieving improved efficacy of curriculum and programme...

Persistent link: https://www.econbiz.de/10014798236

Applying the ecosystem model in a new context? The case of business incubation in Oman

Al‐Baimani, Nasser; Clifton, Nick; Jones, Eleri; … - In: Growth and Change 52 (2021) 2, pp. 663-686

Persistent link: https://www.econbiz.de/10012537327

Modelling welsh cultural events

Afifi, Galal M. H.; Jones, E.; Morgan, Nigel - In: Tourism management perspectives : TMP 19 (2016), pp. 80-89

Persistent link: https://www.econbiz.de/10011555379