Purpose – It has been suggested that “customer responsive supply‐chain management” and “agile supply‐chain management” are necessary for the new competitive conditions. However, there is an enormous gap between the idealised prescription and actual practice. The aim of this paper...

Purpose – The purpose of this paper is to critically assess current developments in the theory and practice of supply management and through such an assessment to identify barriers, possibilities and key trends. Design/methodology/approach – The paper is based on a three‐year detailed...

Purpose – This paper aims to investigate the managerial challenges arising from the deployment of cross‐company boundary‐spanning teams to improve on‐shelf availability. Design/methodology/approach – The study focuses on two supplier‐employed teams, each merchandising their...

Purpose: The purpose of this paper is to examine how first-tier suppliers in multi-tier supply chains adapt their vertical and horizontal relationships to reduce the risk of slavery-like practices. Design/methodology/approach: Using Archer’s morphogenetic theory as an analytical lens, this...

Purpose: The purpose of this paper is to present the findings arising from a three year research project which investigated a major system-wide change in the design of the NHS in England. The radical policy change was enshrined in statute in 2012 and it dismantled existing health authorities in...