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Increasing citizen satisfaction with municipal services : the function of intangible factors
Gendel-Guterman, Hanna; Billig, Miriam - In: International review on public and non-profit marketing 18 (2021) 2, pp. 171-186
Persistent link: https://www.econbiz.de/10012545474
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European quality of live survey 2016 : quality of life, quality of public services, and quality of society
Ahrendt, Daphne; Anderson, Robert; Dubois, Hans; … - European Foundation for the Improvement of Living and … - 2017
Persistent link: https://www.econbiz.de/10014288094
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Incentives in the public sector : evidence from a government agency
Burgess, Simon M.; Proppper, Carol; Ratto, Marisa; … - 2012
Persistent link: https://www.econbiz.de/10009581903
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Implementing operations strategy through Lean processes within health care : the example of NHS in the UK
Matthias, Olga; Brown, Steve - In: International journal of operations & production … 36 (2016) 11, pp. 1435-1457
Persistent link: https://www.econbiz.de/10011628740
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Does competition from private surgical centres improve public hospitals' performance? : evidence from the English National Health Service
Cooper, Zack; Gibbons, Steve; Skellern, Matthew - In: Journal of public economics 166 (2018), pp. 63-80
Persistent link: https://www.econbiz.de/10012035919
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Incentives in the public sector : evidence from a government agency
Burgess, Simon M.; Propper, Carol; Ratto, Marisa; … - In: The economic journal : the journal of the Royal … 127 (2017) 605, pp. 117-141
Persistent link: https://www.econbiz.de/10011758244
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Understanding the influence of "feeling at home" on healthcare travelers' well-being : a comparison of Airbnb and hotel homescapes
Suess, Courtney; Kang, Sungeun; Dogru, Tarik; Mody, … - In: Journal of travel and tourism marketing 37 (2020) 4, pp. 479-494
Persistent link: https://www.econbiz.de/10012289351
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Adolescent psychological well-being and adulthood cardiovascular disease risk : longitudinal association and implications for care quality management
Srinivas, Sharan; Anand, Kavin; Chockalingam, Anand - In: Benchmarking : an international journal 29 (2022) 10, pp. 3163-3175
Persistent link: https://www.econbiz.de/10014231748
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Tactical service failure : a case study on public funding as a marketing issue
Harviainen, J. Tuomas; Ekström, Maria; Ojasalo, Jukka - In: Journal of nonprofit & public sector marketing 31 (2019) 1, pp. 1-19
Persistent link: https://www.econbiz.de/10012199993
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Foreclosure spillovers and individual well-being : evidence from the Great Recession
Makridis, Christos A.; Ohlrogge, Michael - In: Real estate economics 50 (2022) 1, pp. 122-146
Persistent link: https://www.econbiz.de/10012795694