Cover -- Half Title -- Series Page -- Title Page -- Copyright Page -- Dedication -- Table of Contents -- List of Figures -- List of Tables -- Credit List -- About the Author -- 1 Introduction -- 2 Projects and Project Management -- 3 Project Roles and Responsibilities -- 4 Defining Project...

The reasons for the high level of interest in quality standards and quality management have arisen because of the continued growth in world trade and the need of countries for an ever‐increasing strategy to have access to the world markets. The far‐reaching political changes in many...

Outlines the methodologies and bases used in the design of questionnaire for the investigation of quality management philosophies and strategies employed in Hong Kong organizations. The design of the questionnaire of the survey was based on people’s thinking and past experiences on quality...

Hoshin Kanri has been described as one of the core aspects of Japan’s management system, for integrating the principles of total quality management (TQM) within the organisation’s business strategy. Although most of the published case studies have involved large multinational manufacturers,...

Provides a practical insight into the three separate steps needed in the process of facilitating learning in small groups. Group facilitators do three things: they take in what goes on around them and inside themselves; they then make sense of it; finally, they intervene. Practical guidance in...