Purpose – The purpose of this paper is to provide a framework for the employee‐led development of a planned organizational change. Design/methodology/approach – The authors, as action researchers, aid a large public sector organization through the diagnosis and planning of an...

Workplace aggression is a serious problem for workers and their employers. As such, an improved scientific understanding of workplace aggression has important implications. This volume, which includes chapters written by leading workplace aggression scholars, addresses three primary topics: the...