Romero‐Hernández, Omar; de Lascurain Morhan, Miguel; … - In: Business Process Management Journal 14 (2008) 3, pp. 419-431
Purpose – The purpose of this paper is to illustrate a business process modelling approach based on: the incorporation of the best practices in the industry; higher reliability standards for operation; real‐time settlement; improved security; and transparency in the process and information...