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Jaramillo, Fernando (ed.); Mulki, Jay P. (ed.) - 2021

Contents: Preface / Jay Mulki and Fernando Jaramillo -- 1 An exploration of sales activities from a service ecosystems perspective / Nathaniel N. Hartmann, Heiko Wieland and Bruno Lussier -- 2 From sales force automation to digital transformation: how social media, social CRM, and artificial...

Persistent link: https://www.econbiz.de/10012487433

Toward understanding remote workers' management of work-family boundaries : the complexity of workplace embeddedness

Eddleston, Kimberly A.; Mulki, Jay P. - In: Group & organization management : an international journal 42 (2017) 3, pp. 346-387

Persistent link: https://www.econbiz.de/10011701813

Joint impact of ethical climate and external work locus of control on job meaningfulness

Mulki, Jay P.; Lassk, Felicia G. - In: Journal of business research : JBR 99 (2019), pp. 46-56

Persistent link: https://www.econbiz.de/10012023560

Customer-directed extra-role performance and emotional understanding : effects on customer conflict, felt stress, job performance and turnover intentions

Mulki, Jay P.; Wilkinson, John W. - In: Australasian marketing journal 25 (2017) 3, pp. 206-214

Persistent link: https://www.econbiz.de/10011792002

The interplay of emotion regulation and sales experience in salesperson conflicts : evidence from an emerging economy

Darrat, Mahmoud A.; Mulki, Jay P.; Swimberghe, Krist - In: Journal of global marketing 30 (2017) 2, pp. 99-109

Persistent link: https://www.econbiz.de/10011779410

Differences in family-owned SMEs' ethical behavior : a mixed gamble perspective of family firm tax evasion

Eddleston, Kimberly A.; Mulki, Jay P. - In: Entrepreneurship theory and practice : ET&P 45 (2021) 4, pp. 767-791

Persistent link: https://www.econbiz.de/10012521510

Sales scholarship : honoring the past and defining the future (key takeaways from the 2018 American Marketing Association Faculty Consortium : new horizons in selling and sales man...

Flaherty, Karen E.; Lassk, Felicia; Lee, Nick; … - In: The journal of personal selling & sales management : JPSSM 38 (2018) 4, pp. 413-421

Persistent link: https://www.econbiz.de/10011976252

Which sport sponsorships most impact sponsor CSR image?

Plewa, Carolin; Carrillat, François A.; Mazodier, Marc; … - In: European journal of marketing : EJM 50 (2016) 5/6, pp. 796-815

Persistent link: https://www.econbiz.de/10011529666

40 years of loyalty programs : how effective are they? : generalizations from a meta-analysis

Belli, Alex; O'Rourke, Anne-Maree; Carrillat, François A. - In: Journal of the Academy of Marketing Science 50 (2022) 1, pp. 147-173

Persistent link: https://www.econbiz.de/10012819749

Is brand differentiation necessary for success? : the role of purchase goal and confidence in the brand's position

O'Rourke, Anne-Maree; Carrillat, François A.; Wang, Paul - In: Journal of marketing management : JMM ; journal of the … 38 (2022) 3/4, pp. 369-397

Persistent link: https://www.econbiz.de/10013206560