Romule, Kristina; Bak, Ozlem; Colicchia, Claudia; Shaw, … - In: Benchmarking: An International Journal 27 (2019) 2, pp. 817-838
Purpose: The discussion of supplier performance assessment and implementation challenges has been evidenced well in the academic literature. However, the analysis of supplier performance assessment has been limited in terms of inclusion of suppliers’ perspective, especially in terms of what...