Part 1: Perspectives on Service Management -- Chapter 1: Overview of the Book -- Chapter 2: Framing and Defining Service Management -- Chapter 3: Service Management: Evolution, Current Challenges, and Opportunities -- Chapter 4: Service Management – Scope, Challenges, and Future Developments...

This book explores multidimensional issues concerning digital resilience and analyzes how people and organizations maintain, enhance and protect value stemming from digital technologies. Society is now heading for a future in which organizations and people will increasingly depend on digital...

"This edited book offers a comprehensive overview on the recent advances in networking techniques that are likely to shape the future Internet and which also mitigate currently known issues of architecture, security and networking"--

"This book provides a long-term view on collaborative enterprise architecture framework in adopting disruptive technology. It also explores the applications of enterprise architecture in the business world"--

"Detailing the functions, issues and trends of service composition, this book offers the most relevant research and models pertaining to the design and maturity of semantic use"--Provided by publisher.