"This book discusses the importance of understanding and implementing customer knowledge management and customer relationship management into everyday business workflows and highlighting the changes that the Internet and social media have brought to consumer behavior"--Provided by publisher.

Vom „Anthropomorphismus“ über das „Embodiment“ bis hin zur „Sprachsynthese“: Im Kontext der Sozialen Robotik gibt es unzählige Fachtermini. Das vorliegende Nachschlagewerk ist für alle geeignet, die einen schnellen Einstieg in das Gebiet suchen und sich für Fragen der...

"This book provides a comprehensive look at the development of actor-network theory itself, as well as case studies of its use to assist in the explanation of various socio-technical phenomena"--Provided by publisher.

"For researchers and scholars working at the intersection of physical, social, and technological space, this book provides critical research from leading experts in the space technology domain"--Provided by the publisher.

"This book is an authoritative source for scholarly research on the use of mobile phones and how these devices are revolutionizing the way individuals learn, work, and interact with one another"--Provided by publisher.

This book provides a fascinating reading experience for anyone interested in an inquiring relationship between technical progress and the quality of the human condition. It manages to keep a healthier balance between these two complex topics than is found in most publications of the genre. The...