ch. 1. Why do I feel so lousy? -- ch. 2. The humpty dumpty bar and grill -- ch. 3. Rachel and gwendolyn -- ch. 4. My uncle's funeral -- ch. 5. Andy Saito -- ch. 6. The usual suspects -- ch. 7. What's happening behind the curtain -- ch. 8. Developing our strategy -- ch. 9. How will we change...