RIERA FONT, ANTONI; RIPOLL PENALVA, AINA M.; JUANEDA … - In: Estudios de Economía Aplicada 29 (2011) Diciembre, pp. 845-862
Efficiency is one of the most decisive factors in an industry’s productivity and competitiveness. However, Spanish and … international economic literature has given little attention to measuring efficiency in some fields of activity, like the lodging … industry due to the intangible nature of its services. The aim of this paper is to measure the technical efficiency of a sample …