Voss, Chris; Tsikriktsis, Nikos; Frohlich, Mark - In: International Journal of Operations & Production Management 22 (2002) 2, pp. 195-219
This paper reviews the use of case study research in operations management for theory development and testing. It draws on the literature on case research in a number of disciplines and uses examples drawn from operations management research. It provides guidelines and a roadmap for operations...