Summary The paper provides empirical evidence for the question whether firms’ IT-enabled labour productivity is affected by the age structure of the workforce. We apply a production function approach with heterogenous labour to firm-level data from German manufacturing and services industries....

The paper provides empirical evidence for the question whether firms’ IT-enabled labour productivity is affected by the age structure of the workforce. We apply a production function approach with heterogenous labour to firm-level data from German manufacturing and services industries. We find...

Recent Internet technologies and web-based applications, such as social software, are being increasingly applied in firms. Social software can be employed for knowledge management and for external communication enabling access to internal and external knowledge. Knowledge, in turn, constitutes...