This research investigates hypotheses about differences between Chinese and American managers in the configuration of trusting relationships within their professional networks. Consistent with hypotheses about Chinese familial collectivism, an egocentric network survey found that affect- and...

In this commentary, we reiterate and build upon Early and Masokowski's call for cultural researchers to investigate underlying cognitive structures through which culture influences behavior, looking beyond the models of value-orientation that have dominated previous research. We assess evidence...

Existing evidence suggests that managers exhibit a censorship bias: demand beliefs tend to be biased low when lost sales from stockouts are unobservable (censored demand) compared to when they are observable (uncensored demand). We develop a non-constraining, easily-implementable behavioral...

For the purpose of identifying managerial skills needed for Asian managers and examining the impact of culture on the process of managerial skill practices, a series of in-depth interviews were designed with Fili pino and Chinese managers working for Japanese joint venture corporations in the...

With the increasing importance of customer service in sustaining competitive advantage, one of the challenges before the organizations is how to motivate their employees to perform desired emotional labor during customer interactions. The present study examines the linkage between perceived...

The present study was undertaken to find out whether different influence tactics are evaluated the same way, or differently, in downward and upward exercise of influence; and whether appropriateness and effectiveness constitute two different dimensions of evaluation. Data were collected from 144...