Purpose – The purpose of this paper is to examine to what extent the factors of the operating environment influence the structural dimensions and subsequent performance of a firm's recovery system. Design/methodology/approach – Using contingency theory and a sample of 158 service firms, this...

Drum‐Buffer‐Rope (DBR) is a relatively new approach to inventory and logistics management that effectively supports reduced manufacturing lead‐time. Previous studies have not emphasized this fact nor explained how it is accomplished. This paper describes DBR mechanics, proposes appropriate...