Eriksson, Rikard; Ellingsen,
- In: Journal of Organizational Change Management 33 (2020) 5, pp. 979-991
Purpose: The aim of this article is to describe work relations between leaders and counsellors in the Norwegian Labour and Welfare Administration (NAV). The study focuses on communication, control, work ethos, worldview and digital production management (DPM). Design/methodology/approach: This...