This paper presents findings from a qualitative research investigation into tourism firms and the environment. It focuses on the factors preventing a sample of small environmentally accredited businesses from undertaking further action. Attitudinal, financial and operational factors are...

This paper examines the entrepreneurial decision making of two manufacturing enterprises, a Scottish telecommunications component producer and a Polish marine pump manufacturer. Although identified as located in contrasting situations of environmental context and organisational configuration,...

This paper reports on the preliminary findings of an exploratory study on environmental decision making in the context of largely small serviced accommodation establishments. It focuses on the motivations of owner‐managers for becoming environmentally involved and their reasons for joining an...

Reviews the development of a systems approach to problem solving and operational management, including the differentiation between hard and soft systems. Argues that, given the occurrence in most problem situations of both technical and human dimensions, a hybrid of scientific, hard systems and...

Reviews the development of environmental management, with specific reference to its effects on service industries in general and the hospitality industry specifically. The impact of environmental management on the hospitality industry was tested using a postal survey of hotel managers. The...

Given the many potential negative factors that influence food choice behaviour in older people, it is important to understand the problem areas of food shopping. Uses critical incident technique (CIT) to elicit consumers’ stories of dissatisfying/satisfying shopping experiences and, where...

The fight against financial crime, as we enter the 21st century, becomes daily more complex. Crime is said to be big, international, capable of destabilising small countries and bringing down large companies. It affects us all. At the same time, police powers are being eroded by bleeding‐heart...

Purpose – The paper aims to identify the requisite attributes and organisation to be displayed by a research university in order to engage successfully in collaborative research with industry partners. Design/methodology/approach – The conceptual framework contrasts the traditional public...