Eisenbach, Regina; Watson, Kathleen; Pillai, Rajnandini - In: Journal of Organizational Change Management 12 (1999) 2, pp. 80-89
The importance of leadership to the change management process is underscored by the fact that change, by definition, requires creating a new system and then institutionalizing the new approaches. While change management depends on leadership to be enacted, to date there has been little...