Tan, Keah‐Choon; Kannan, Vijay R.; Handfield, Robert B.; … - In: International Journal of Operations & Production Management 19 (1999) 10, pp. 1034-1052
Total quality management, supply base management, customer driven corporate policy, and other elements of supply chain management are frequently cited as strategic options to achieve competitive success in the 1990s. However, attempts by companies to implement these options have not been...