A sample of 339 employees embroiled in a major organizational change completed a survey that was designed to explore how specific change messages (e.g. appropriateness, valence, and management support) and change facilitation strategies (participation and training) relate to the perceptions of...

Purpose “Unlearning” is discussed as an additional perspective or supplemental strategy for managers/leaders to consider when addressing cynicism in organizations. The article is not intended to be definitive. The aim of this paper is to generate ideas and encourage further exploration...

Purpose – The purpose of this article is to provide insight into how organizations and managers can use technology, including the internet, to enhance development and planning efforts. Design/methodology/approach – Suggestions for leveraging technology are outlined using the traditional...

Purpose – The purpose of this article was to outline some of the potential benefits of engaging primary stakeholders in the process of developing or revising an organization's vision. Design/methodology/approach – Plausible benefits associated with involving primary stakeholders in the...

Mergers and acquisitions (M&As) are becoming a strategy of choice for organizations attempting to maintain a competitive advantage. Corporations spend billions of dollars annually in pursuit of this strategy; the success rate, however, is less than commendable. Research offers a number of...

Purpose – This paper seeks to provide guidance on specific ways by which organizations can overcome resistance by matching readiness strategies with forms of resistance. Design/methodological approach – The paper summarizes literature on resistance to change and readiness to change, leading...

Purpose – The purpose of this paper is to retroactively study a positive organizational change by showing how the elements of readiness creation and the change strategies in a widely accepted change model applied to a 20‐month change in one US Army company. Design/methodology/approach –...