Cheng, Meng‐Yuh; Lin, Jer‐Yan; Hsiao, Tzy‐Yih; … - In: Journal of Intellectual Capital 11 (2010) 4, pp. 433-450
Purpose – On the health care industry, the paper aims to study the effects of intellectual capital, identify using an input‐process‐output concept of human, customer, innovative and process capitals, on company performances. Design/methodology/approach – From a resource‐based and...