Thakkar, Jitesh; Deshmukh, S.G.; Gupta, A.D.; Shankar, Ravi - In: International Journal of Productivity and Performance … 56 (2006) 1, pp. 25-59
Purpose – The purpose of this paper is to propose an integrated qualitative and quantitative approach to the development of a balanced scorecard (BSC) for a real life case company KVIC (Khadi and Village Industries Commission, organic food sector, India). Design/methodology/approach – In...