This paper examines the performance of the JTPA performance system, a widely emulated model for inducing efficiency in government organizations. We present a model of how performance incentives may distort bureaucratic decisions. We define cream skimming within the model. Two major empirical...

We estimate impacts on earnings and employment of the two primary adult workforce support and training programs under the U.S. Workforce Investment Act (WIA) using administrative data on 160,000 participants from 12 states for up to four years following program entry. We find that participants...