Herzfeldt, Alexander Bogislav; Rastorguev, Eugenia; … - In: International Journal of Service Science, Management, … 7 (2016) 4, pp. 63-76
The cloud service market has seen a tremendous growth in recent years. Consequently, more and more service providers have entered this dynamic market, turning it into one of the most competitive markets in modern IT industry. With the market becoming mature, providers that focused on growth...