Purpose – The purpose of this paper is to develop a better understanding about drivers of enterprise systems complexity (ESC), as well as its multi‐faceted conceptualization. Design/methodology/approach – Case studies were conducted among German Mittelstand companies by an international...

Strategic ERP Extension and Use provides practitioners and researchers with a window into the cutting edge strategic extension and the use of modern ERP systems, focusing on current use of ERP system implementation as well as outlooks for future developments for operations and strategic...

Recently the most significant growth in online retailing has been attributed to traditional offline retailers extending their brands online. Unfortunately, there is little research addressing the value of better information in retail/e-tail organizations. To fill this gap, this paper examines...