many reasons. This paper examines how digital transformation of government may play an important role in improving this …' trust and confidence in government as an institution. Among the key factors that are commonly identified across the … literature are citizens' satisfaction and expectations, transparency, accountability, digital transformation of government and …

-to-Organization(s), Person-to-System(s), Person-to-Government, Organization-to-Organization(s), Organization(s)-to-Government, and Government-to-Government …

relationships (e.g. degrees of openness and collaboration) and the role of technology (e-government). The essential role of the … government is determined to be policy and system design. …

Information technology (IT) tends to be viewed as ancillary to core government functions. Consequently, IT is often … electronic immigration processing, to examine how the design and governance of outsourced government IT projects could be … active in combating market based transaction costs and that contract management becomes a core government competency when …

Despite the high level of interest in open data, little research has evaluated how municipal government evaluates the … generating government, and for support from management and council. External evaluation tracks use by external entities …, including citizens, private sector, or other government agencies. Three findings of this work provide guidance for the …

crisis crowdsourcing demonstrates its wide adoption for aiding response efforts by non-government organizations and public … citizens. There is a gap in understanding the government use of crowdsourcing for emergency management, and in the use of … management cycle by government agencies in Canada and the USA. Semi-structured interviews conducted with 22 government officials …