An important line of research on global information management examines the effects of national culture on IT development, operations, management and use. This paper argues that global information management researchers should not lose sight of structural conditions related to...

This article concerns theories about why and how information technology affects organizational life. Good theory guides research, which, when applied, increases the likelihood that information technology will be employed with desirable consequences for users, organizations, and other interested...

pt. 1. Tracing business processes and transformation -- pt. 2. Fundamental approaches to the analysis and redesign of business processes -- pt. 3. The role of information technology in organizational change -- pt. 4. Transformation across a spectrum of business processes -- pt. 5. Success and...