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What do frontline social service providers do during client interactions when they lack adequate formal organizational resources to respond to clients' needs? To answer this question, this Element presents two large-scale qualitative studies of Israeli frontline providers of social services....
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Chapter 1: Innovation and Government -- Chapter 2: Innovation Practices -- Chapter 3: Smart Cities -- Chapter 4: Artificial Intelligence -- Chapter 5: From Smart State to Smart Citizen -- Chapter 6: Conclusion -- References -- Appendix.
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Critical reflections on public private partnerships : an introduction / Jasmine Gideon and Elaine Unterhalter -- Situating PPPs / Ben Fine -- Beyond typologies : what is a public private partnership? / Maria Jose Romero and Elisa Van Waeyenberge -- Slum redevelopment in Mumbai as a PPP / Amita...
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