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Implementation of Total Quality Management Principles in Public Health Institutes in the Republic of Croatia
Škarica, Ivana; Hrgović, Ana-Marija Vrtodušić - In: International Journal of Productivity Management and … 6 (2018) 1, pp. 1-16
Due to the growing prominence of quality management systems in health, this article presents the theoretical background and the results of an empirical study conducted among the Institutes of public health in the Republic of Croatia, with the aim to determine the level of implementation of TQM...
Persistent link: https://www.econbiz.de/10012047132
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Changes in technical efficiency after quality management certification : a DEA approach using difference-in-difference estimation with genetic matching in the hospital industry
Lindlbauer, Ivonne; Schreyögg, Jonas; Winter, Vera - In: European journal of operational research : EJOR 250 (2016) 3, pp. 1026-1036
Persistent link: https://www.econbiz.de/10011445367
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Impact of ISO 9001 certification on firms financial operating performance
Aba, Eli Kofi; Badar, M. Affan; Hayden, Michael Allen - In: International journal of quality & reliability management 33 (2016) 1, pp. 78-89
Persistent link: https://www.econbiz.de/10011459913
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Stock price reaction on ISO 9001 certification announcement : evidence from Indonesia
Kiryanto, Kiryanto; Kartika, Indri; Zaenudin, Zaenudin - In: International journal of quality & reliability management 39 (2022) 2, pp. 612-629
Persistent link: https://www.econbiz.de/10013169399
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Factors influencing the choice of a quality certification in the Spanish hospitality industry
Djofack, Sidonie; Camacho Robledo, Marco Antonio - In: Quality management journal : QMJ 28 (2021) 3, pp. 145-155
Persistent link: https://www.econbiz.de/10012584870
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Is "post-decline" the next phase of the diffusion of ISO 9001 certifications? : new empirical evidence from European countries
Mastrogiacomo, Luca; Carrozza, Antonio; Maisano, Domenico; … - In: Total quality management & business excellence 32 (2021) 12, pp. 1384-1403
Persistent link: https://www.econbiz.de/10012607256
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Leadership, goal acceptance, and QMS conformance readiness : exploring the mediating effects of audit team cohesion
Goffnett, Sean P. - In: Total quality management & business excellence 31 (2020) 1, pp. 43-67
Persistent link: https://www.econbiz.de/10012256577
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ISO 9001 and ISO/IEC 17025: which is the best option for a laboratory of metrology? : the Portuguese experience
Barradas, José; Sampaio, Paulo - In: International journal of quality & reliability management 34 (2017) 3, pp. 406-417
Persistent link: https://www.econbiz.de/10011694521
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Investigating process management in firms with quality systems: a multi‐case study
Iden, Jon - In: Business Process Management Journal 18 (2012) 1, pp. 104-121
do to move toward process management are consequently provided. Second, the findings challenge the present certification …
Persistent link: https://www.econbiz.de/10014687925
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Impact of ISO 9001 certification on firms financial operating performance
Aba, Eli Kofi; Badar, M. Affan; Hayden, Michael Allen - In: International Journal of Quality & Reliability Management 33 (2016) 1, pp. 78-89
operating performance for a period of five years including one-year prior to certification, year of certification, and three … ISO 9001 certification is statistically related to operating performance. Certified firms have better operating … performance. The positive significance in decile operating performance from prior year to certification year is an important …
Persistent link: https://www.econbiz.de/10014801526