Events und Wege aus der Krise -- Die Veranstaltungsbranche in Deutschland -- Herausforderungen an die Event- und Messeforschung im Kontext der Corona-Krise -- The Power of Hybrid Events -- Wie verändert ein Virus Messeformate? Stand und Perspektiven der Eventforschung:- „Live is Life“? --...

Grundlagen, Konzepte und Herausforderungen -- Rahmenbedingungen des Kommunikationsmanagements -- Soziologische, kulturelle und psychologische Einflussfaktoren -- Zieldefinition, Planung und Evaluation der Unternehmenskommunikation -- Strukturen, Prozesse und Akteure des Kommunikationsmanagements...

Emerging Markets are the primary source of growth for business in the 21st century. This makes an understanding of managing businesses in emerging markets a fundamental building block for competing in today's global economy. This book's approach is to identify key elements of the business...

The overall goal of this book is the identification of design features and prerequisites for a CRM-system, which contribute to an increase in sales and the overall development of corporations in the packaging industry. Particular attention is paid to the identification of requirements of a...

Clearing up the misunderstanding of luxury -- The uniqueness of international luxury brand strategy -- International luxury brand management -- International luxury brands : consumer management -- International luxury brands : design and creative management -- International luxury brands :...

This book presents an extensive discussion of the strategic and tactical aspects of customer relationship management as we know it today. It helps readers obtain a comprehensive grasp of CRM strategy, concepts and tools and provides all the necessary steps in managing profitable customer...