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The effects of emotional display rules on flight attendants’ emotional labor strategy, job burnout and performance

Lee, Chongho; An, Myungsook; Noh, Yonghwi - In: Service business 9 (2015) 3, pp. 409-425

Persistent link: https://www.econbiz.de/10011386402

Airline customer satisfaction and loyalty: impact of in-flight service quality

An, Myungsook; Noh, Yonghwi - In: Service Business 3 (2009) 3, pp. 293-307

Persistent link: https://www.econbiz.de/10008515398

Environmental policy performances for sustainable development : from the perspective of ISO 14001 certification

Lee, Sang M.; Noh, Yonghwi; Choi, Donghyun; Rha, Jin Sung - In: Corporate social responsibility and environmental management 24 (2017) 2, pp. 108-120

Persistent link: https://www.econbiz.de/10011685235

The effects of psychological capital and risk tolerance on service workers' internal motivation for firm performance and entrepreneurship

Kim, Joohee; Noh, Yonghwi - In: International entrepreneurship and management journal 12 (2016) 3, pp. 681-696

Persistent link: https://www.econbiz.de/10011591465

Work pressure and burnout effects on emergency room operations : a system dynamics simulation approach

Choi, Donghyun; Noh, Yonghwi; Rha, Jin Sung - In: Service business 13 (2019) 3, pp. 433-456

Persistent link: https://www.econbiz.de/10012124348

The effect of ISO 14001 on equity structure

M. Lee, Sang; Noh, Yonghwi; Choi, Donghyun; Sung Rha, Jin - In: Industrial Management & Data Systems 114 (2014) 6, pp. 979-991

Purpose – The purpose of this paper is to investigate the effect of ISO 14001 certification on US public firms’ equity structure regarding whether the typical heavy investment required for environmental management system is justified in terms of equity risk. Design/methodology/approach –...

Persistent link: https://www.econbiz.de/10014825355

Pressures affecting green supply chain performance

M. Lee, Sang; Sung Rha, Jin; Choi, Donghyun; Noh, Yonghwi - In: Management Decision 51 (2013) 8, pp. 1753-1768

Purpose – This study aims to empirically investigate the relationship between the directions of pressures affecting green supply chain management (GSCM) and supply chain (SC) performance. Design/methodology/approach – This research is based on a survey because there is no archival database...

Persistent link: https://www.econbiz.de/10014936444

Financial effects of open innovation in the manufacturing industry

Noh, Yonghwi - In: Management Decision 53 (2015) 7, pp. 1527-1544

Purpose – The purpose of this paper is to investigate the long-term financial effects of open innovation in the manufacturing industry. Design/methodology/approach – Drawing upon an open innovation literature, this study examined 671 open innovation announcements made by firms listed on the...

Persistent link: https://www.econbiz.de/10014936454