The facts matter, but the story matters more. (David R. Dow, author of The autobiography of an execution, as cited in Lithwick, 2010, p. 10) The process of making sense of and making decisions in complex and risky task settings is illustrated via detailed examination of decision tasks given to...

This study explores feedback-induced and spontaneous postdecision restructuring in a complex decision environment. We examine the impact of experience, decision norms, and the actual decision on postdecision restructuring tendencies. Experienced and novice auditors performed an aspect rating...