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Exploring the shift from output measures to outcome measures of service delivery : insights from municipal research
Fasiello, Roberta; Rivenbark, William C.; Bianchi, Carmine - In: Public performance & management review 45 (2022) 2, pp. 428-447
Persistent link: https://www.econbiz.de/10013371310
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Appropriatteness and use of performance information in the budgeting process : some experiences from German and Italian municipalities
Grossi, Giuseppe; Reichard, Christoph; Ruggiero, Pasquale - In: Public performance & management review 39 (2016) 3, pp. 581-606
Persistent link: https://www.econbiz.de/10011535547
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Does performance management relate to good governance? : a study of its relationship with citizens' satisfaction with and trust in Israeli local government
Beeri, Itai; Uster, Anna; Vigoda-Gadot, Eran - In: Public performance & management review 42 (2019) 2, pp. 241-279
Persistent link: https://www.econbiz.de/10012206061
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Police performance as symbolic politics? : public recognition and the value of awards
Federman, Peter Stanley - In: Public performance & management review 43 (2020) 2, pp. 363-387
Persistent link: https://www.econbiz.de/10012206185
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Is performance management reform living up to its expectations? : an analysis of public management reform in China's Guangdong province
Zhang, Xing; Tantardini, Michele; Kim, Younhee; De … - In: Public performance & management review 44 (2021) 1, pp. 81-107
Persistent link: https://www.econbiz.de/10012484149
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Does trust in the performance measurement organization influence how public managers use performance information?
Zhang, Hongchun; Walle, Steven van de; Zhuo, Yue - In: Public performance & management review 40 (2016) 2, pp. 409-430
Persistent link: https://www.econbiz.de/10011816071
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Strategies for improving performance in the Italian local government organizations : can ISO 9001 really help?
Chiarini, Andrea - In: International journal of quality & reliability management 33 (2016) 3, pp. 344-360
Persistent link: https://www.econbiz.de/10011564100
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Routine and nonroutine performance information : an assessment about substitution and complementarity
Tantardini, Michele - In: Public management review 21 (2019) 5, pp. 755-774
Persistent link: https://www.econbiz.de/10012178791
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Public managers' perception of performance information : the evidence from Polish local governments
Lewandowski, Mateusz - In: Public management review 21 (2019) 7, pp. 988-1010
Persistent link: https://www.econbiz.de/10012178826
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Operationalising performance management in local government : the use of the balanced scorecard
Ndevu, Zwelinzima J.; Muller, Kobus - In: SA journal of human resource management : SAJHRM 16 (2018), pp. 1-11
Persistent link: https://www.econbiz.de/10012111383