Akhtar, Shakeb; Alam, Mahfooz; Ansari, Mohd Shamim - In: Benchmarking: An International Journal 29 (2021) 9, pp. 2842-2857
Purpose: This study aims to empirically evaluate the performance of commercial banks operating in India. Design/methodology/approach: The efficiency of the commercial banks is evaluated using the data envelopment analysis (DEA) approach. We measure the technical, pure technical and scale...