Purpose – The purpose of this paper is to analyze the restructuring approach followed by the highly profitable Telefónica in its 2011 redundancy plan, and explores unions’ response to management strategy. Design/methodology/approach – The research follows a case study approach...

In the context of a growing detachment of workers from organizations and from traditional forms of interest representation, social networks are considered as an important means of individual risk-coping and for union strategies to improve working conditions and organize workers’ interests. To...