Information technology is a critical element of virtually every business. But effectively aligning and using it to achieve business objectives is very difficult. That is because success requires so many elements to be done properly. Over 60 business leaders and university faculty members have...

<title>ABSTRACT</title> Recruitment and retention of students are critical challenges facing university administrators. Similar problems related to attracting and retaining customers plague other service industries as well. While the benefits of enhanced service quality have helped many service industries...

This paper examines how actors within a mature cultural field use their field positions to create opportunities for institutional entrepreneurship. Our analysis of the product innovation of a Knock-Out Cup in English County Cricket between the 1930s and 1960s shows that when the economic...