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Strangers on the train: the relationship of the IT department with the rest of the business
Day, Jacqui - 2006
relationship between the in-house IT department and other parts of the business. Design/methodology/approach – In this paper, IT …
Persistent link: https://www.econbiz.de/10009429683
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Unemployment and life satisfaction: a non-linear adaptation process
Georgellis, Yannis; Gregoriou, Andros; Healy, Jerome; … - 2008
Purpose – The aim of this paper is to model the dynamic path of adjustment towards pre-unemployment levels of wellbeing for a group of full-time workers who experienced job loss. Design/methodology/approach – Based on data from the German Socio-economic Panel, a large-scale panel survey,...
Persistent link: https://www.econbiz.de/10009429728
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Consumers behaving badly: deviation or innovation? Power struggles on the web
Denegri-Knott, Janice - 2006
This paper sets out to conceptually explore emerging communication patterns online and apparently deviant behaviours they can sustain within the scope of consumer-producer relationships as power struggles. In addition it seeks to advance a conceptualisation of the balancing of power between...
Persistent link: https://www.econbiz.de/10009429731
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An exploratory study of the failure of online organisational communication
Molesworth, Mike; Denegri-Knott, Janice - 2004
In this paper two online activities are discussed that are becoming increasingly interesting to organisations because they suggest a potential change in the balance of power between producers and consumers. The activities are peer-to-peer (P2P) file-sharing and online groups. An analysis is...
Persistent link: https://www.econbiz.de/10009429733
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An exploration of managerial issues in call centres
Armistead, Colin G.; Kiely, Julia; Prescott, Jean; … - 2002
This paper explores managerial issues in call centres through two intensive case studies in UK organisations, supplemented by interviews with five operations managers in other call centres. The research explores key issues from the perspective of managers, team leaders, and customer-service...
Persistent link: https://www.econbiz.de/10009429734
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Early Career Mobility and Earnings Profiles of German Apprentices: Theory and Empirical Evidence
Bougheas, Spiros; Georgellis, Yannis - 2004
We investigate how apprenticeship training affects the early career mobility and earnings profiles of young apprentices in Germany. The heterogeneous quality and nature (whether general or firm specific) of training across firms is expected to be reflected in the post-apprenticeship mobility and...
Persistent link: https://www.econbiz.de/10009429805
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The Role of e-Marketplaces in Supply Chain Management
Eng, Teck-Yong - 2004
processes on a global scale. This study investigates the extent to which e-business tools of the e-marketplace are used by … channel members in the retail sector for business-to-business supply chain management (SCM). The study is based on a survey …
Persistent link: https://www.econbiz.de/10009429823
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The Effects of Learning on Relationship Value in a Business Network Context
Eng, Teck-Yong - 2005
In today's intense global competition, a firm's ability to learn from its networks of business relationships is an … resource linkages among business partners tied together by interconnected resources. This has the potential of increasing the … relationship value of a firm in terms of knowledge created through interactions among firms in the business network. Prior research …
Persistent link: https://www.econbiz.de/10009429824
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Conceptualization of Strategy in Business Networks: An Assessment
Eng, Teck-Yong - 2005
This conceptual article explores the ways in which strategy is being conceived in business networks. The dominant … integration between causal mechanism of business relationships and network context. It is suggested that an analysis of the …
Persistent link: https://www.econbiz.de/10009429825
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An Empirical Analysis of the Influence of Cross-Relational Impacts of Strategy Analysis on Relationship Performance in a Business Network Context
Eng, Teck-Yong - 2005
A review of the literature highlights that strategy analysis of business relationships based on the industrial … on relationship performance in a business network context. A total of 358 business relationships from UK-based food …
Persistent link: https://www.econbiz.de/10009429826